Lost, But Making Good Time

I’ve had a lot of trouble writing this week. With a newborn baby in the house, sleep is at a premium. So while I’ve actually written three posts since Monday, I haven’t published one of them. Why? Because I couldn’t deliver anything that stood a chance of at least meeting your expectations. So I chose [...]

Welcome, Connor

What a day! After a long night at the hospital, I’m thrilled to welcome a new member to my family: Connor Andrew McLaughlin Born on Saturday, February 19, 2011 at 7:21 a.m. 7 lbs., 15 ounces. Since I can’t hand out cigars to readers, I’m giving everyone Baby Gorillas desktop wallpaper instead. Click here to [...]

Why Surprise Matters

Most of the time, I don’t want you to surprise me. I don’t want to be surprised when my dentist uses his electric drill. I don’t want to be surprised when I pick up my car from the service department. And I sure don’t want to be surprised when I bite into my deli sandwich. [...]

2 vs. 4

Traditional marketers spend most of their time doing things TO people. They send out press releases and focus on churning product. They cold call. They spam customers and prospects. There’s a better way. And it can lead to growth that is more sustainable, predictable and profitable than ever before. Do things FOR people instead.  Don’t [...]

Why Hate the Minivan?

Overheard in a restaurant: Him: “Would you ever get a minivan?” Her: “Ugh, no. Never.” Him: “Good. Me neither.” It seems to me that a lot of people hate the minivan. Yet compared to SUVs of a similar size, minivans are safer, get better gas mileage, and have a more refined ride. Oh, and they’re [...]