Comments on: How to Lose Customers (and Employees) http://babygorillas.com/how-to-lose-customers-and-employees A Blog for Entrepreneurs Thu, 19 Jan 2012 02:33:46 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Sandy (Custombabyshoegirl) Rich http://babygorillas.com/how-to-lose-customers-and-employees/comment-page-1#comment-8 Sandy (Custombabyshoegirl) Rich Sat, 30 Jan 2010 19:00:37 +0000 http://babygorillas.com/?p=713#comment-8 I feel that you have to have WOW customer care, and go by the philosophty of Jefferey Gittoemr: " Treat every customer as if they were your favorite celebrity, hero, friend, neighbor, or your Grandma. How else might you think of your customer?" Thanks for following on Twitter. That's how I found out about your site. Congratulations on your wedding. I like entrepreneurial sites and will be back to read more. Sincerely, Sandy ( Custombabyshoegirl) Kids N Caboodle.com I feel that you have to have WOW customer care, and go by the philosophty of Jefferey Gittoemr: ” Treat every customer as if they were your favorite celebrity, hero, friend, neighbor, or your Grandma. How else might you think of your customer?”
Thanks for following on Twitter. That’s how I found out about your site.
Congratulations on your wedding.
I like entrepreneurial sites and will be back to read more.
Sincerely,
Sandy ( Custombabyshoegirl)
Kids N Caboodle.com

]]> By: Ed McLaughlin http://babygorillas.com/how-to-lose-customers-and-employees/comment-page-1#comment-7 Ed McLaughlin Sat, 14 Nov 2009 01:54:18 +0000 http://babygorillas.com/?p=713#comment-7 Love your feedback. And you're right - customer service isn't what it should be, and is getting worse by the day. The good news is makes it easy for companies that "get it" to compete and ultimately win. Funny you should mention Dave Ramsey - more people should follow his advice. PS - thanks for your wedding congratulations! Love your feedback. And you’re right – customer service isn’t what it should be, and is getting worse by the day. The good news is makes it easy for companies that “get it” to compete and ultimately win.

Funny you should mention Dave Ramsey – more people should follow his advice.

PS – thanks for your wedding congratulations!

]]> By: Cathy Iconis http://babygorillas.com/how-to-lose-customers-and-employees/comment-page-1#comment-6 Cathy Iconis Fri, 13 Nov 2009 15:55:24 +0000 http://babygorillas.com/?p=713#comment-6 Right on! The least they can do is explain their policy to their employees. I hope you went with another company. Customer service just isn't what it should be. People are making it way too difficult these days. Just be nice, informative, and helpful. Don't treat us like children - "because I said so!" By the way, Congratulations!! Enjoy your honeymoon! It sounds like you are the Dave Ramsey plan. It has helped put my family back on track! Right on! The least they can do is explain their policy to their employees. I hope you went with another company. Customer service just isn’t what it should be. People are making it way too difficult these days. Just be nice, informative, and helpful. Don’t treat us like children – “because I said so!”

By the way, Congratulations!! Enjoy your honeymoon!

It sounds like you are the Dave Ramsey plan. It has helped put my family back on track!

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