Stop Reinforcing the Status Quo
March 4, 2010 by Ed McLaughlin
Every day, people do the same thing over and over without questioning the policy or the system. Which is why new ideas are usually met with resistance.
“That will never work.”
“It’s never been done before.”
“Don’t bother – we already tried that once.”
“Nice idea, but can you prove that it will work?”
“We can’t sell that to senior management.”
We aren’t taught to question things that are familiar to us. Which reminds me of an experiment that can be done with five monkeys.
Start with a cage containing five monkeys. Inside the cage, hang a banana on a string and place a set of stairs under it. Before long, a monkey will go to the stairs and start to climb towards the banana. As soon as he touches the stairs, spray the other four monkeys with cold water. After a while, another monkey makes an attempt with the same result – the other monkeys are sprayed with cold water.
Soon enough, any monkey that tries to climb the stairs will be stopped by the others.
Now, turn off the cold water. Remove one monkey from the cage and replace it with a new one. The newcomer will see the banana and try to climb the stairs. To his surprise, all of the other monkeys attack him. After another attempt and attack, he knows that if he tries to climb the stairs he will be assaulted.
Next, remove another of the original monkeys and replace it with a new one. The newcomer goes to the stairs and is attacked. And the previous newcomer takes part in the punishment with enthusiasm.
Continue the process – replace the third monkey with a new one, then the fourth, then fifth. Every time the newest monkey takes to the stairs, he is attacked. But most of the monkeys that are beating him have no idea why they were not permitted to climb the stairs – or why they are participating in the beating of the newest monkey. After replacing all the original monkeys, none of the remaining monkeys have ever been sprayed with cold water. Regardless, no monkey ever again approaches the stairs to try for the banana. Why not? Because as far as they know, that’s the way it’s always been done around here.
Companies all over the world repeat this experiment every day with their own people. What about yours? Or do you promote a culture that is eternally curious about why they do what they do?
Perspective…
October 7, 2009 by Ed McLaughlin
…is one of the most important elements of success. Yet it is rarely talked about.
Consider the following fable:
There was once a farmer who had a strong, hard-working horse. This horse could plough fields all day and carry heavy loads. The farmer’s neighbors, who did not have such a prized animal, often said to him, “You’re so lucky to have that horse.”
The farmer, going about his work, simply replied, “Maybe, maybe not.”
One day, his horse ran away. The farmer’s neighbors said to him, “This is such bad news. You’re so unlucky that your horse ran away.” The man just said, “Maybe, maybe not.”
Not long afterwards, the farmer’s horse came back with ten mares, all strong, fit and healthy. The farmer’s neighbors gasped and said, “You’re so lucky to now have 11 strong horses to work on your farm!”
The farmer simply replied, “Maybe, maybe not.”
Unexpectedly, one of the horses kicked the man’s only son, breaking both his legs.
When the farmer’s neighbors heard this, they said, “This is such bad news! You are so unlucky.” The farmer just said, “Maybe, maybe not.”
The country went to war, and every able-bodied young man was drafted to fight. The war was terrible and killed every young man, but the farmer’s son was spared, since his broken legs prevented him from being drafted.
The farmer’s neighbors, whose sons had all been drafted into the terrible war, cried out to the farmer, “Oh, you are so lucky that your son did not have to go to war!”
The farmer, while hugging his son, simply replied, “Maybe, maybe not.”
Why do so many people tend to think that when a particular event occurs, there should a universal reaction to that event?
Change in life and business is constant. Some people get this; many do not. From my perspective, the path to winning starts with how you frame the problems thrown your way.
Problem Solving 101
September 8, 2009 by Ed McLaughlin
Abraham Lincoln was fond of riddles. One of his favorites: “How many legs will a dog have if you call the tail a leg?”
Most people, of course, thought that the answer was five.
Lincoln always replied that the answer was four, not five, because calling a tail a leg doesn’t make it a leg.
You can’t solve a problem by simply changing a word or a name.
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